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Privacy Policy


Welcome to artlo-design.com, owned and operated by COMOIN LTD. This Privacy Policy outlines how we collect, use, and protect your personal information while using our website and shop. This policy also describes your choices regarding our use of your personal information and how you can access and update this information if needed.

By using artlo-design.com, you agree to this policy. If you disagree, please refrain from accessing our services. For any inquiries, contact us at info(a)artlo-design.com. Thank you for trusting us with your information. 



Information We Collect:

When you use our website, we automatically collect data such as your IP address, browser type, and device information to ensure a secure and optimal user experience. Any information collected automatically is used for statistical purposes regarding traffic of the website and services and of course, to identify potential misuse.



Collection of Personal Information:

While you can explore our services anonymously, so you don’t have to tell us who you are, certain features may require you to provide personal information such as name, email address, and contact details. We collect this information to fulfill orders, improve our services, and enhance user experience.

When required, this information may include the following:

  • personal details: Name, country of residence, etc.
  • contact information: address, email address, phone number, etc.
  • Payment Information: Credit card details, billing address
  • Website Usage Data: IP address, browser type, device information, and other analytics data

We must gather and utilize specific personal information to ensure the website's functionality and provide you with our services. If you choose not to provide the requested information, it may limit our ability to deliver the products or services you’ve requested. The collected information is used for the following purposes:

  • Fulfilling and managing orders
  • Delivering products or services
  • Enhancing the quality of products and services
  • Responding to inquiries and providing support
  • Improving overall user experience
  • Operating and maintaining the website and services

 

Data security:​

Your privacy is our priority. We employ SSL protection to secure sensitive data exchanged on our website. We do not share personal information with unauthorized third parties, and any information shared is solely to provide services. ​



Rights of users:

As a user, you have certain rights with regard to your personal data processed by us:

  • Revocation of consent: You have the right to revoke a previously given consent to the processing of your data.
  • Objection to processing: You can object to the processing of your data, in particular if it is based on legal bases other than your consent.
  • Transparency of information: You have the right to be informed about the ongoing processing of information, to clarify specific aspects and to receive a copy of the processed data.
  • Verification and correction: Users can check the accuracy of their data and request updates or corrections to ensure accurate and up-to-date data.
  • Restriction of processing: In certain situations, users can request the restriction of the processing of their data so that it is only used for storage purposes.
  • Deletion of personal data: Users have the right to request the deletion of their personal data under certain conditions.


Additional GDPR rights for users in the EEA:

Access and correction: Users in the EEA may request access to their stored personal data and corrections of inaccuracies or incompleteness.

Objection and restriction: Users have the right to object to the processing of their personal data and to request restrictions on processing.

Structured copy of data: Users in the EEA can request a structured, machine-readable copy of their data and, if possible, transfer it to another controller.

Revocation of consent: Users can revoke their consent at any time, especially if consent forms the basis for the processing of personal data.

File a complaint: Users have the right to lodge a complaint with a data protection authority to ensure additional accountability and supervision.

 
Cookies:

Our website uses cookies to improve your online experience.

Cookies are small bits of text sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website. For example, your session (so you don't have to login again) or your shopping cart.
Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have visited), your language and country, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Here is an overview of the cookies that may be stored on your device when you visit our website:

 
Category of Cookie Purpose Examples

Session & Security
(essential)

Authenticate users, protect user data and allow the website to deliver the services users expects, such as maintaining the content of their cart, or allowing file uploads.

The website will not work properly if you reject or discard those cookies.

session_id (Odoo)

Preferences
(essential)

Remember information about the preferred look or behavior of the website, such as your preferred language or region.

Your experience may be degraded if you discard those cookies, but the website will still work.

frontend_lang (Odoo)
Interaction History
(optional)

Used to collect information about your interactions with the website, the pages you've seen, and any specific marketing campaign that brought you to the website.

We may not be able to provide the best service to you if you reject those cookies, but the website will work.

im_livechat_previous_operator (Odoo)
utm_campaign (Odoo)
utm_source (Odoo)
utm_medium (Odoo)

Advertising & Marketing
(optional)

Used to make advertising more engaging to users and more valuable to publishers and advertisers, such as providing more relevant ads when you visit other websites that display ads or to improve reporting on ad campaign performance.

Note that some third-party services may install additional cookies on your browser in order to identify you.

You may opt-out of a third-party's use of cookies by visiting the Network Advertising Initiative opt-out page. The website will still work if you reject or discard those cookies.

__gads (Google)
__gac (Google)

Analytics
(optional)

Understand how visitors engage with our website, via Google Analytics. Learn more about Analytics cookies and privacy information.

The website will still work if you reject or discard those cookies.

_ga (Google)
_gat (Google)
_gid (Google)
_gac_* (Google)

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

We do not currently support Do Not Track signals, as there is no industry standard for compliance.


Do-not-track signals:​

We don't track visitors over time and across third-party websites. However, some third-party websites may track your activity when they provide you with content to match you..

 
Partner:​

 We may share your information with our partners to improve our ability to provide you with complementary products and services. All data shared with these partners will be treated in accordance with the principles set out in this policy.


E-Mail Marketing:​

We offer electronic newsletters and marketing emails that you can subscribe to at any time.​

Your email address will be treated confidentially and will not be disclosed to third parties, except as described in the "Use and process information" section or for the use of a third-party provider for sending these emails.​

You can unsubscribe from these emails at any time by following the instructions in the emails or simply contacting us.​

As long as you do not unsubscribe, you will continue to receive emails from us.​


Links to other resources:​

Our website may contain links to external resources.​

We are not responsible for the privacy practices of these resources. Please pay attention and read the privacy policy of each resource that may collect your personal data.​


Information security:​

Your provided information is stored on secure computer servers in a strictly monitored and controlled environment to prevent unauthorized access, use or disclosure.​

We implement appropriate administrative, technical and physical security measures to prevent unauthorized access, use, modification and disclosure of personal information within our control.​

However, it is important to note that the security and privacy of data exchanged over the Internet or wireless networks is subject to natural limitations beyond our control.​


Changes and additions:​

We reserve the right to change this policy. Material changes will be communicated, and your continued use of our services implies your agreement to the updated policy.​

If we change this policy, we will update the date at the bottom of this page.​





Last Updated: 08.12.2024